Smashburger is a restaurant chain that has a presence in 32 of our 50 states. I’m not going to go into some lengthy history about Smashburger, odds are you already know about them. If however you do not, I am sad that you have not had the luxury of tasting this fine establishments fare.
Anyone who knows me, knows that I do not eat out at restaurants terribly often, let alone a fast food joint. However I have been craving not only some red meat, but a good, old, burger. So I had a few options, McDonald’s, Burger King, a local pub, a local restaurant, or maybe go get the fixins and make my own. Well, I was feeling a little lazy and decided on Smashburger.
3900 Silver Lake Blvd
Saint Anthony, MN 55421
I hadn’t been in this one yet, and it is without a doubt, FAR too small for its own good. If memory serves me, I think there were barely 15 tables in the whole joint. Plus I went in when it was prime dinner rush, so let alone there was not an empty table in the place and the line was 10 deep when I got in. Going to a restaurant like this is really an exercise in customer service. While I stood in line, I watched the three most visible employees; the cashier, the runner and the kid making the shakes.
The cashier was a young man, extremely friendly, attentive to each and every customer, never once got frazzled and treated each customer no matter how pokey to place their order, as if they were the only person that had been waiting. I commend this young man, doing a great job. The young woman who was running orders to the waiting customers was very fast, very quick, and very accurate. Her job is a truly thankless job despite most people thanking her for bringing out their food, let’s face it, nine times out of ten the thank you’s are really just reactionary, not genuine. But she drudged on, nearly slipping every time she reached the service window for the next arms-load of meals. Then there was the kid making the shakes, I watched this kid more than anyone else because he truly moved at a complete snails pace. His only job as it appeared was to make tasty, creamy shakes; and he did so with absolutely no sense of urgency. I watched this kid scoop out a single dollup of ice cream, then slowly, carefully, small bit by small bit, fill the cup watching with an eagles eye the weight of that ice cream in the steel cup. It couldn’t have been increasing by more than a mere quarter ounce with every pinch from the scoop. But this kid kept on slowly making it, the cashier went through three full orders by the time this kid had finished prepping the first steel cup full of ingredients. I was still three orders back and he finally started blending.
I finally reach the polite and shockingly energetic young cashier, and I accurately and quickly say “Twin Cities Big Burger, Smashfries and a Fountain drink… to go.” The cashier says “I think that might be the quickest order I’ve had all night, if only they could all be like that, thank you.”
Twin Cities Big Burger
1/2lb burger, garlic grilled onions, melted cheddar, aged Swiss, lettuce, tomato & mayo on an onion bun.
Smashfries (insert little (R) here)
Tossed in Italian olive oil, rosemary & garlic.
Regular Fountain Drink
Mmmm… tasty Dr Pepper
The local store menu can be found here.
After finishing my order, I sat on the little bench and just observed. The cashier continued to remain a terrific cashier and greeter; the shake kid was spilling his carefully measured concoction all over the glass he was carelessly pouring it into; and the order runner girl leaned down to get more bags and dropped half of them onto the floor, she groaned and sighed, and took the other half and frustratedly slammed them onto the server counter. Eventually she handed me my meal in a paper bag, I thanked her and said “calm down, the dinner rush is almost over”, she smiled and told me to have a good night.
Once home, I pulled out my fries and in the past, these fries were not as good as they sound. However these fries were fantastic, my only gripe was a bit more salt would have made them really great. The burger was just fantastic, I mean it was juicy, the cheese gave it just enough saltiness and slight bitterness from the Swiss, the lettuce was just crunchy enough to be noticeable, those garlic grilled onions are what make it a true burger though. I’ll be honest, I didn’t even notice the mayo, it could have been forgotten, or perhaps I just devoured it so rapidly that I plain old didn’t notice… not sure. The bun was flavorful but felt as if it had perhaps been sitting out a little too long.
Overall, a lot of people compare Smashburger to Five Guys, I have never had that before but perhaps someday I will. In the meantime, when I want a good burger, I know exactly where I can go for something tasty, reasonably priced and always fast… Smashburger.